General Information All orders are subject to product availability. If an item is not in stock when you place your order, we will inform you and issue a full refund using your original payment method.
Delivery Location We deliver our products worldwide.
Shipping and Delivery
We aim to ensure a smooth and reliable delivery experience for all orders. Delivery times and shipping methods vary depending on the product type:
Red Light Therapy Panels:
Panels are shipped by air with trusted international carriers such as DHL, FedEx, or UPS, depending on your location. Standard delivery time is up to 20 business days from the date of purchase.
Red Light Therapy Beds:
Due to their size, weight, and required handling, beds are shipped by sea freight. Delivery time is estimated at 30 to 50 business days and may be affected by external factors such as port congestion, customs delays, or geopolitical events.
All delivery timeframes are estimates and may vary depending on destination, customs clearance, and local logistics conditions.
Shipping Costs and Import Fees
All standard shipping fees are included in the listed product price. Future Form™ covers applicable import duties, customs clearance fees, and taxes based on normal shipping conditions at the time of order.
Customers will not incur additional charges at the time of delivery under normal circumstances.
However, in the event of carrier-imposed surcharges or extraordinary external factors beyond our control, including but not limited to war risk surcharges, route deviations, port disruptions, or regulatory changes, additional costs may apply.
Any such costs will be communicated to the customer and must be settled prior to final delivery or continuation of shipment.
Damaged Items in Transit If you find any damage to the packaging upon delivery, contact us immediately at info@futureformofficial.com.
